Refunds and Cancellations

Once a payment is done by you, it cannot be cancelled. To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial membership periods or unused services. In a scenario where you attempted to purchase a plan and your payment was deducted from your account / card but not received by Cricbuzz, you should seek refund from the financial service provider. If you are on a non auto renew subscription and wish to not continue with the paid service then after the plan term ends you may not make the next payment. If you are on an auto renew subscription, you can cancel auto renew of your subscription at any time, and you will continue to have access to the service through the end of your billing period. To cancel, go to the “My Account > Manage Subscription” page and follow the instructions for cancellation. If you cancel your subscription auto renew, your account will automatically close at the end of your current billing period. To see when your account will close go to the “My Account > Manage Subscription” page.